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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rhonda sirfus

September 5, 2024

5  out of  5
rating by rhonda sirfus
"Sadie is awesome! Always available to answer any questions in a timely manner and when she was out of the office, Hali jumped right in and helped right away. Great team!"
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Tina Nourse

August 26, 2024

5  out of  5
rating by Tina Nourse
"Excellent communication and customer service! Highly recommend!!"
We responded:
"Thanks Tina! Awesome customers like your family makes us love what we do. I appreciate your business. ~Philip"
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Karen Kammerer

August 25, 2024

5  out of  5
rating by Karen Kammerer
"My elderly mother bought a home and listened to one of her friends and purchased car insurance that was ineffective . Sadie at State Farm corrected that problem in less than 30 minutes. She was kind and no price gouging . I’m sending over my moms homeowners insurance do she can review it. I can’t go wrong with State Farm and Sadie. Thsnk you."
We responded:
"Thank you for trusting us with your mom’s insurance Karen. We will take care of her as if she was our own mother. ~Philip"
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Oksana Howard

August 21, 2024

5  out of  5
rating by Oksana Howard
"Sadie helped me find the right insurance plans for me. She’s great to talk to and is extremely knowledgeable! She made the process way less daunting than I expected it would be!"
We responded:
"Thanks for the note Oksana! Sadie is an office favorite. She said working with you was amazing and she enjoyed the experience as much as you did. Have a great week! ~Philip"
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Jake Kemble

August 21, 2024

5  out of  5
rating by Jake Kemble
"These guys over there are real deal helpful, Real people answering calls and real interactions and just keeping it real nice work. (Really)"
We responded:
"Thanks Jake! Customers like you make our jobs so much easier. Love having you here!"
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Erinn

July 31, 2024

5  out of  5
rating by Erinn
"Sadie is thee best individual to work with! I have my renters policy with StateFarm and Sadie is so helpful with anything I need! 😊"
We responded:
"Thanks Erinn! Sadie is definitely one of the best out there. I appreciate you recognizing her! Thanks for being a customer ~Philip"
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Brian Sedars

July 19, 2024

5  out of  5
rating by Brian Sedars
"Every time I call the Adel office I am treated quickly, and helped with whatever I am doing for my home or auto. I really appreciate this staff."
We responded:
"Thanks for the note Brian. So glad you've had a good experience with Toni and the rest of our team. I truly appreciate your business and happy to help your family anytime. ~Philip"
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Mike Shields

July 9, 2024

5  out of  5
rating by Mike Shields
"Working with Sadie at State Farm was amazing! Can’t say enough about her knowledge, help, and overall great service. Saving $ was also much appreciated!"
We responded:
"Welcome to the office Mike! We appreciate you keeping your business local and look forward to working with you for many years to come. ~Philip"
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Avery Russell

June 28, 2024

5  out of  5
rating by Avery Russell
"Toni was awesome at finding the perfect plan for me! She was so helpful and wonderful to talk to."
We responded:
"Thanks for the review Avery! Toni said you were awesome to work with as well. We look forward to many years of assisting you!"
Profile photo of Bill Boucher

Bill Boucher

June 4, 2024

5  out of  5
rating by Bill Boucher
"Great help!"
We responded:
"Thanks Bill. Toni said she really enjoyed working with you. We look forward to serving you for a long time!"
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Christian K

May 22, 2024

1  out of  5
rating by Christian K
"Cancelled our life insurance year ago. Still pulled money out monthly, one of the agent even confirmed that policy was cancelled apparently paperwork couldn't be found. Run don't walk from this place"
We responded:
"Christian, first I would like to address that the integrity of my business is extremely important to my team and I. As stated, when we contacted you originally, we needed a signature to cancel a life insurance policy. Our office has extensive notes on your account, we never received the signature that was needed in order to cancel the life policy. Otherwise, your cancellation would have been submitted immediately. Please contact me at the office if you wish to discuss this matter further. "
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Jon McAvoy

May 17, 2024

5  out of  5
rating by Jon McAvoy
"My prior insurance carrier had chosen to exit the state of Iowa, so I needed to find replacements for my home and auto insurance. Sadie Smith took time to discuss various options with me and explain things I didn't understand. I looked at quotes from other carriers and one was actually a bit lower, but because of the personal service I received I decided to go with State Farm for my home and auto insurance needs. Thanks, Sadie!"
We responded:
"I'm sorry about your prior carrier experience Jon, but I'm glad that it lead you to our office. Sadie told me how much she enjoyed your conversation and we hope to serve as your agency for many years to come. We've been the largest auto insurer for 80 years so you don't have to worry about us packing up shop. Welcome to the agency and thank you for keeping your business in our community! ~Philip"
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Aquinas James

April 30, 2024

5  out of  5
rating by Aquinas James
"Toni and the rest of the staff have been great - fast, professional and yes, great savings on our monthly premiums. They quickly had everything needed from homeowners policies to rental unit coverage to private vehicles -- (we needed everything at once as the last agency had sold out to a big east coast firm and we lost all connection with what was going on with our complicated insurance needs - and the costs were becoming astromonical). Toni patiently rewrote and the policies and quickly got back to me: WE SAVED $$$ THOUSANDS for the same coverage (or better)! Plus, they are right down the street in Adel and believe me - local MAKES a difference!! Thank you Toni and team! --Jerry OBrien"
We responded:
"Thank you for such kind comments Jerry! We appreciate you keeping your business in the community and we look forward to helping you for many years to come. Welcome to the family! ~Philip"
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Jerry Adams

April 17, 2024

5  out of  5
rating by Jerry Adams
"Our experience with Philip was fantastic. He was able to recognize the urgency and importance of our situation, and he assisted us directly here in our local community. What might have taken days, or weeks to resolve, Philip handled for us in just a matter of a couple of hours. We are very thankful for what he did for us, and will continue to call on him for assistance, as well as recommend to others."
We responded:
"Thank you for the kind words Jerry. You and Jodie are such a pleasure to work with and were also more than patient. Glad to help you expedite the process and I really value your business. I look forward to working with your family for a long time! ~Philip "
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Kurt Logue

April 9, 2024

5  out of  5
rating by Kurt Logue
"Great help, great personality, great knowledge, great price. Great service!"
We responded:
"Thanks Kurt, Toni said you were awesome to work with. Welcome to the family! ~Philip"
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Amy Cooksey

March 25, 2024

5  out of  5
rating by Amy Cooksey
"Toni was amazing to work with! The transition to State Farm was seamless. Toni assessed our current coverage and needs and then provided recommendations to ensure we had adequate coverage all while saving us money. I highly recommend!"
We responded:
"Thanks for the review Amy! I'm glad you were able to work with Toni, she is one of our BEST! We look forward to working with you for many years to come 😊"
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Jason Bogh

March 11, 2024

5  out of  5
rating by Jason Bogh
"I recently met with Phil to review my coverages with State Farm. The office staff were friendly and prompt. Phil was very knowledgeable, helpful, and cordial as well. I felt Phil was looking out for me, making sure I had the coverages I needed, and went above and beyond to handle a unique situation of mine! He has also been a great communicator and easy to get in touch with!"
We responded:
"Thank you for the kind words. I’m so glad to have you as a new client and look forward to work with you for many years to come. ~Philip"
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Vianca Diaz

March 8, 2024

5  out of  5
rating by Vianca Diaz
"Sadie helped me out, and I’m very happy she did. She was very kind and friendly, and made the process very easy!"
We responded:
"Thanks Vianca! Welcome to the agency. "
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Kalli Kat

March 4, 2024

5  out of  5
rating by Kalli Kat
"Sadie is the best! She helped me with auto insurance that fits my budget in under 15 minutes, big thanks to her and the State Farm team!"
We responded:
"Good morning Kalli! Thanks for the kind words. We love what we do so I'm glad you got to experience how we operate. If you hear anyone not getting the same service feel free to share our information with them. Have a great week! ~Philip"
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SS Sarge Farms

February 21, 2024

5  out of  5
rating by SS Sarge Farms
"So helpful and a pleasure to chat with! Great knowledge on a specialized individual policy with great customer service and pricing too! Will highly recommend!"
We responded:
"Thank you for your kind words and your business. Call or text us anytime and we look forward to helping you for many years to come! ~Philip"
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Alyssa Enderson

February 8, 2024

5  out of  5
rating by Alyssa Enderson
"Hailey and Sadie were amazing, excellent experience. They explained everything and answered all of my questions. You have a great team!!"
We responded:
"Thanks Alyssa! I’m so glad you recognized that 😊. They are amazing - I’m so grateful for them. Come back and see us anytime! ~Philip"
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Halley S

February 2, 2024

5  out of  5
rating by Halley S
"Couldn't be more grateful for the help that they gave me!! They truly have the best agents!"
We responded:
"Thanks for the patience in working through your situation Halley! Glad to have helped your family. "Like a Good Neighbor" we're always here to help😊. Have a great weekend!"
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Josh Coughlon

January 18, 2024

5  out of  5
rating by Josh Coughlon
"Sadie was absolutely the easiest to work with in switching our home/auto/jewelry insurance. Thank you so much for helping us switch!"
We responded:
"Thanks Josh! Sadie said you were great to work with and looking forward to serving your family for many years to come. "
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Bob Morgan

January 17, 2024

5  out of  5
rating by Bob Morgan
"Enjoyed the process and experience with Sadie Smith and State Farm! I must say this was a pleasant surprise as buying insurance has never been "enjoyable" in the past. I hope if it ever comes to claim time, that process is the same as it's been so far. Thank you Sadie and State Farm Insurance."
We responded:
"Thanks for recognizing Sadie, Bob! And welcome to the family. I hope you’ll find that our service is the reason so many people are moving to State Farm and staying with State Farm. I look forward to meeting you in person sometime soon. ~Philip"
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Paul Warnex

January 17, 2024

5  out of  5
rating by Paul Warnex
"I appreciate the fact that I get to deal with a real insurance agent face to face, not a voice on the phone from across the country. Plus, I was able to save a great amount of money for auto/home insurance from my previous insurer. Philip and Toni have been easy to work with."
We responded:
"Paul, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Philip"